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BEGIN:VEVENT
DTSTART:20260516T170000Z
DTEND:20260516T210000Z
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SUMMARY:AlaskaHost Customer Service Training
DESCRIPTION:AlaskaHost Customer Service Essentials is a statewide customer service training program for employees and supervisors in all stages of their careers. The program trains participants how to provide quality customer service for residents and visitors to Alaska. The training will be facilitated by Rachel Roy\, a certified AlaskaHost Trainer.\n\n\n\nThe objectives of the AlaskaHost training are:\n\n	Understand the importance of providing quality customer service\;\n	Recognize and anticipate customer needs and expectations\;\n	Understand and communicate the economic value of the visitor industry to the State of Alaska\;\n	Learn how to deal with dissatisfied customers in a professional\, helpful manner.\n	Learn how to utilize the three types of communication\n	Serve customers with disabilities\n\nAt the end of the course\, participants will receive a Certificate of Completion and can add AlaskaHost Certified to their resumes!
X-ALT-DESC;FMTTYPE=text/html:<strong style="font-family: Roboto\, sans-serif\;">AlaskaHost Customer Service Essentials</strong><span style="font-family: Roboto\, sans-serif\;">&nbsp\;is a statewide customer service training program for employees and supervisors in all stages of their careers. The program trains participants how to provide quality customer service for residents and visitors to Alaska.&nbsp\;</span>The training will be facilitated by Rachel Roy\, a certified AlaskaHost Trainer.<br />\n<br />\n<span style="font-family: Roboto\, sans-serif\;">The objectives of the AlaskaHost training are:</span>\n<ul>\n	<li><span style="font-family: Roboto\, sans-serif\;">Understand the importance of providing quality customer service\;</span></li>\n	<li><span style="font-family: Roboto\, sans-serif\;">Recognize and anticipate customer needs and expectations\;</span></li>\n	<li><span style="font-family: Roboto\, sans-serif\;">Understand and communicate the economic value of the visitor industry to the State of Alaska\;</span></li>\n	<li><span style="font-family: Roboto\, sans-serif\;">Learn how to deal with dissatisfied customers in a professional\, helpful manner.</span></li>\n	<li><span style="font-family: Roboto\, sans-serif\;">Learn how to utilize the three types of communication</span></li>\n	<li><span style="font-family: Roboto\, sans-serif\;">Serve customers with disabilities</span></li>\n</ul>\n<span style="font-family: Roboto\, sans-serif\;">At the end of the course\, participants will receive a Certificate of Completion and can add<strong> AlaskaHost Certified</strong> to their resumes!</span>
LOCATION:In-Person Greater Sitka Chamber of Commerce
UID:e.1598.4369
SEQUENCE:3
DTSTAMP:20260415T215101Z
URL:http://www.business.sitkachamber.com/events/details/alaskahost-customer-service-training-05-16-2026-4369
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